We do use cookies to offer you the best customer experience when using our website. If you want further information on which ones we use, contact us.

Easy, just fill in your details in the newsletter section at the foot of our home page. We will then include you on all future mailings.

At the bottom of each promotional email from us there will be a link to Unsubscribe. By clicking on the link you will automatically be removed from our distribution list and will no longer receive promotional emails from us.

If you are a school or other educational establishment based in the UK, then we will usually open a credit account for you with your first order, provided you agree to pay us strictly to our credit terms.

For other non-educational new customers, we would normally require full payment in advance prior to an order being processed and/or despatched. However, we can look at offering credit terms once relevant credit checks have been completed.

Our payment terms are strictly 30 days net end of month. So, if we invoice on any date in February, we would require payment by the end of March at the latest.

All the prices quoted for products on our website include delivery to one mainland UK address. If we have to deliver to non-mainland UK addresses, we will advise any additional carriage charges on receipt of the order, and these will need to be approved before we despatch the goods.

We can deliver to Europe. Any specific carriage charges will be advised on receipt of order and will need to be agreed in writing before we can process the order.

All the products currently sold through our website are liable to VAT. The prices we quote exclude VAT, and this will be added to the invoice at the prevailing rate.

Bespoke items produced to order may or may not attract VAT depending on what they are. We can advise at order processing stage if a particular job is liable to VAT if this is information you require.

The prices you see on our website are deliberately crystal clear: what you see is what you will pay, just add VAT where appropriate. The same with bespoke jobs, quoted prices include delivery.

If additional charges are incurred during the processing of an order, for example extra design work, we will always advise you and ask for approval before proceeding further with the order.

Once your goods have been delivered, we will email our invoice to the person who placed the order, along with a proof of delivery. We ask that the invoice then be forwarded to the appropriate department for processing and payment.

If you need a copy invoice, use our contact form or email sales@theprintsite.com.

You can view our Terms & Conditions online.

Just click through and order. The site is very easy to use and there is no need to pay online, we will invoice to school.

For bespoke exercise books, see the exercise books range to view the ordering process.

If you prefer, you can also contact us by email or phone.

If you place an order for a product through our website, then you will get an email confirming what you have ordered.

For any bespoke jobs, we will always email you a fully detailed estimate detailing your exact requirements. We would need you to reply to this email confirming your wish for us to proceed. That will then be our trigger to process the job on your behalf, and no further confirmation will be sent.

For any other jobs, perhaps placed verbally, we will usually email you back a breakdown of your requirements and would again ask you to respond to this email before we proceed with the order.

You can amend an order placed through our website provided the goods have not been despatched.

If the goods have been despatched and/or delivered, we will try our best to help, but you will need to ensure the original goods are returned to us unopened and undamaged. You will also need to cover the costs of returning the goods to us.

Call us on 0844 820 2222 and you will talk directly to a member of our Account Management team who will be able to help with your query.

Alternatively, use our contact form or email us on sales@theprintsite.com.

Our usual office opening hours are 9.00am to 5.00pm Monday to Friday. However, there is usually somebody in attendance outside of these hours.